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Quality Management System Service

Quality Management System Service

Quality Management System Service (QMS) operates in accordance with the requirements of ISO 9001: 2015, College charter, Law of the Republic of Kazakhstan “On Education”, and other normative legal acts of the Republic of Kazakhstan.

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2018 жылдың 28 маусымында колледж СТ РК ИСО 9001 – 2016 жаңа стандартына сәйкес кезекті сәйкестік сертификатын өтті.

 

Quality management system service was created on the basis of the Principal’s order “On the implementation of the quality management system in the ​Municipal state enterprise on the right of economic management “Medical College” of Almaty” (dated September 22, 2009 No. 06-02-17).

​On June 28, 2018, We successfully passed the next certification on QMS in accordance with the new ISO 9001: 2015 standard.

​Quality management system service performs the following types of work:

  • quality management system improvement;
  • development of documented procedures for workflow management and educational process improvement;
  • monitoring and analysis of implementation of processes in college;
  • process improvement consulting;
  • internal audit performance;
  • defining corrective and preventive actions
  • customer satisfaction analysis etc. 

The main objective of the Quality Policy is training of highly qualified healthcare specialists

Our principles:

  1. Consumers orientation and consumers satisfaction.
  2. Management responsibility for quality in all areas of activity – unity of purpose and creation of corporate environment, employee satisfaction and full involvement in the process of achieving strategic goals. 
  3. Employee involvement is a leading factor in ensuring the quality of education.
  4. Improving the structure and technology of staff training in order to achieve a new level of quality by expanding the range of specialties, using innovative technologies and supporting talented youth.
  5. Quality monitoring is the basis for making effective decisions to improve college performance.